
45
Error Messages
CHAPTER 7
Questions?
Call Customer Service:
1-800-527-3339
There are times when error messages may show on your
meter’s display window.
In the next few pages, we describe the error messages
that may show on your meter’s display window, what
they mean, and what you need to do.
Understanding &
Troubleshooting
Error Messages
Temperature is too
hot or too cold for
the system to work
properly.
•
Move your meter
and test strips to
a location where
the temperature
is appropriate and
monitor again with
a new test strip.
You may have to
wait for your meter
to adjust to the
new temperature.
Refer to your test
strip instructions
for use for the
appropriate operating
temperature range.
• If the error message
appears again, contact
Customer Service.
Message
What It What You
Means Need to Do
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